Miami Heat is fun
by Heat games are always amazing on 1/4/25Kaseya Center - MiamiRating: 5 out of 5The game and atmosphere were fun and inviting, family-friendly yet not sophomoric. Attendants catered to me and those nearby, providing snacks and drinks. The fan engagement team and ushers were friendly and helpful. However, I have two complaints regarding logistics: first, getting inside the arena was challenging. I was directed to three different entrances by staff, and the lines were long despite arriving 45 minutes before game time to avoid them. Second, when leaving the arena, there were no clear spaces for Uber or rideshare pickup. Designating an area like airports do might improve the experience for people trying to order Ubers from all directions. I ended up walking 30 minutes to a nearby hotel to order my Uber, which was an hour after the game ended. Please improve logistics around the arena for future games. The inside is amazing; focus on improving the outside experience.